Responsible Gaming at runex — Your Safety Is Our Priority
Runex believes that betting is a form of entertainment, not a source of income. We are committed to providing a safe, responsible, and regulated gaming environment for players in Bangladesh. On this page, you can learn how to set your own betting limits, when to take a break, and where to find support if you need it.
Last Updated: January 2025
What tools can you use to keep yourself safe?
Set Deposit Limits
Decide in advance how much you will deposit daily, weekly, or monthly, and stick to that limit. runex allows you to set deposit limits from your account settings, and once set, they cannot be easily changed. Setting these limits reduces the risk of spending more than you intend in the heat of the moment. Remember, chasing losses by placing more bets in hopes of recovering lost money is never the right decision. Only spend an amount that, if lost, will not affect your daily life.
Keep Session Time Limited
Betting for extended periods without a break can lead to stress and poor decision-making. Set a specific time limit for each session and take a break when that time is up. You can easily monitor how long you have been playing using runex's session timer feature. Taking regular breaks keeps your mind fresh and helps you make more mindful decisions. Spending time with family and friends is always more important than betting.
How does the self-exclusion option work?
If you feel your gaming habits are getting out of control, use runex's self-exclusion feature. Once activated, access to your account will be completely blocked for a specified period. The self-exclusion period can be set anywhere from 30 days to a longer-term duration. During this time, no deposits, withdrawals, or bets can be placed on your account. runex will also not send any marketing communications during the self-exclusion period.
Review Your Playing Habits
Your complete betting record is stored in the history section of your runex account and can be viewed at any time. Reviewing this history regularly helps you understand how much time and money you are spending. If you notice that you keep placing bets to try to recover losses, that is a concerning sign. Honestly evaluating your own playing habits is the first step toward responsible gaming. If needed, reach out to our support team — they are always ready to help.
How do you recognize the signs of problem gambling?
Watch out if you notice any of these signs
- Chasing losses by placing increasingly larger bets to recover money lost in betting.
- Hiding betting activity from family or friends.
- Spending money needed for daily essentials on betting.
- Failing to stop betting despite trying, or feeling restless when attempting to do so.
- Prioritizing betting over work, studies, or relationships.
- Turning to betting to cope with stress or loneliness.
If you notice any of the above signs in yourself, take a break immediately and consider seeking professional help. Remember, asking for help is not a sign of weakness — it's a sign of self-awareness. runex is always here for you, and we are committed to ensuring responsible gaming.
How is the protection of minors ensured?
Runex strictly prohibits registration and betting for anyone under the age of 18. Age is verified at the time of registration through date of birth confirmation and identity document checks where necessary. If there are children or teenagers in your household, use password protection on your device and never leave your account logged in unattended. Parental control software can be used to restrict minors from accessing betting sites. If you suspect that a minor is using an account, notify our support team immediately.
Need help? We're here for you
To learn more about responsible gaming, visit our FAQ View the page or contact our support team directly. Register now to get started safely for entertainment purposes.